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This page discusses troubleshooting options for Internet stability issues on a computer, and not on a smartphone or tablet. Tip If you have another computer , smartphone , or tablet that uses the same Internet connection, use it to test if there's a connection or computer issue. Is your internet connection acting up? Before you call your ISP, you should consider some easy troubleshooting tips. Here are 5 of the best and easiest ways to troubleshoot your internet connection. And no, one of these tips isn’t “restart and unplug your router”. iPhones and iPads are special, and Apple makes it easy to get help for them. Check out a list of topics for the fix you need. Messaging problems can make you feel disconnected.